If you are preparedfor trying VoIP at your home, there are many points that need to be consideredbefore choosing your VoIP provider. This way you will beable to pick the set up thats right for your requirements and needs.
Do you already have broadband?
You require broadband at your home to be able for making phone calls using VoIP technology. Its a good to make sure that whether its ADSL or cable, as it might affect your options.
Which VoIP providers are popular and reliable?
There are chances that broadband telephony will become the way of makingall telephone calls. VoIP has been here for a while, but recently its started to bein the mainstream. So you need to be sure that your VoIP provider is experienced as well as reliable. Do take a good look at reviews and feedback, as these will tell you a lot about the provider’s service.
What is the customer service and technical support like?
Search around that whether you can get support and help, 24/7 from a real person. And do you have to pay for this?
What call plans do the VoIP providers offer?
Take a moment and think about the calls that are made by you and your family. Do you regularly call other countries? Or they are mostly made locally? Check that your VoIP provider offers proper call plan that will sync with your family calling habits.
What about calls to countries outside your call plan?
There isn’t any point of paying for a calling plan that comprises of countries that you rarely call. Do consider the VoIP providers international calling rates. These are generally very competitive, so it’s good to go for a calling plan that will coverthose countries you call frequently, and then you would pay for the occasional calls outside that plan of calling.
Whats your budget?
When you make calls in the traditional way, using a landline you then pay for the landline fee itself, and the cost of various calls you make, usually they are charged with every minute. This indicates that people seldom know about their bills. On the other hand, VoIP providers work differently. Once you signfor a particular calling plan, you then are able to make unlimited calls to landlines. No bill surprises: because you know exactly what your bills will be alike. Of course, this will help with household budgeting.
Are there any hidden costs?
Do search that what else you are expected to pay for. See, for example administration fees, for set-up fees, cancellation fees/policy, equipment costs, refunds policy, etc. and if the VoIP providers try to hide these charges from you? Or are they told clearly, which would tell you about that weather the provider is committed to transparency or not?
What features do you need?
Does you provider offers all the features that are required by you?
Think about all the facilities such as caller ID, voicemails, call waiting, ring back, 3-way calling, etc.